技術服務

歡迎您使用技術服務功能,請輸入產品關鍵字或是產品型號搜尋相關的問答,或直接使用iCare發送詢問,我們將盡快回覆您的問題。

  

搜尋結果

詢問

We are having trouble getting the system to recognize the parallel port for a securtiy lock. our device id is: PCI\VEN_1FD4&DEV_1999&SUBSYS_01011FD4&REV_00. Ihave attached the screen shot of the error we are getting. Dell believes we need to reinstall the driver, but i am unsure of which driver to download and the actual process required to maintain system integrity. Any help is greatly appreciated.

回答

Dear Sir

We had one experience for software security key (dongle) and FPGA programmable tool. You could contact with dongle vendor for support. Old design security key (dongle) only works under legacy 378 IO address that can be created over mainboard's LPT port, instead of PCI/PCIe add-on card. 
Most of mainboard without native LPT port at this moment, so lots of compatible issues happen. 
To solve this issue,   security key (dongle) vendor provides software for user to change identifiable IO address from 378 to system assigned IO address. The system assigned IO address is assigned by system randomly. You can read it in the device manager that shows as below picture. After filling this system assigned IO address in your security key register, it works. 
 
Note: IRQ can be assigned by BIOS without issue, but IO address can NOT. IO address 378 is the key point. 

技術服務

歡迎您使用技術服務功能,請輸入產品關鍵字或是產品型號搜尋相關的問答,或直接使用iCare發送詢問,我們將盡快回覆您的問題。

  

搜尋結果

詢問

We are having trouble getting the system to recognize the parallel port for a securtiy lock. our device id is: PCI\VEN_1FD4&DEV_1999&SUBSYS_01011FD4&REV_00. Ihave attached the screen shot of the error we are getting. Dell believes we need to reinstall the driver, but i am unsure of which driver to download and the actual process required to maintain system integrity. Any help is greatly appreciated.

回答

Dear Sir

We had one experience for software security key (dongle) and FPGA programmable tool. You could contact with dongle vendor for support. Old design security key (dongle) only works under legacy 378 IO address that can be created over mainboard's LPT port, instead of PCI/PCIe add-on card. 
Most of mainboard without native LPT port at this moment, so lots of compatible issues happen. 
To solve this issue,   security key (dongle) vendor provides software for user to change identifiable IO address from 378 to system assigned IO address. The system assigned IO address is assigned by system randomly. You can read it in the device manager that shows as below picture. After filling this system assigned IO address in your security key register, it works. 
 
Note: IRQ can be assigned by BIOS without issue, but IO address can NOT. IO address 378 is the key point. 

技術服務

歡迎您使用技術服務功能,請輸入產品關鍵字或是產品型號搜尋相關的問答,或直接使用iCare發送詢問,我們將盡快回覆您的問題。

  

搜尋結果

詢問

We are having trouble getting the system to recognize the parallel port for a securtiy lock. our device id is: PCI\VEN_1FD4&DEV_1999&SUBSYS_01011FD4&REV_00. Ihave attached the screen shot of the error we are getting. Dell believes we need to reinstall the driver, but i am unsure of which driver to download and the actual process required to maintain system integrity. Any help is greatly appreciated.

回答

Dear Sir

We had one experience for software security key (dongle) and FPGA programmable tool. You could contact with dongle vendor for support. Old design security key (dongle) only works under legacy 378 IO address that can be created over mainboard's LPT port, instead of PCI/PCIe add-on card. 
Most of mainboard without native LPT port at this moment, so lots of compatible issues happen. 
To solve this issue,   security key (dongle) vendor provides software for user to change identifiable IO address from 378 to system assigned IO address. The system assigned IO address is assigned by system randomly. You can read it in the device manager that shows as below picture. After filling this system assigned IO address in your security key register, it works. 
 
Note: IRQ can be assigned by BIOS without issue, but IO address can NOT. IO address 378 is the key point. 

技術服務

歡迎您使用技術服務功能,請輸入產品關鍵字或是產品型號搜尋相關的問答,或直接使用iCare發送詢問,我們將盡快回覆您的問題。

  

搜尋結果

詢問

We are having trouble getting the system to recognize the parallel port for a securtiy lock. our device id is: PCI\VEN_1FD4&DEV_1999&SUBSYS_01011FD4&REV_00. Ihave attached the screen shot of the error we are getting. Dell believes we need to reinstall the driver, but i am unsure of which driver to download and the actual process required to maintain system integrity. Any help is greatly appreciated.

回答

Dear Sir

We had one experience for software security key (dongle) and FPGA programmable tool. You could contact with dongle vendor for support. Old design security key (dongle) only works under legacy 378 IO address that can be created over mainboard's LPT port, instead of PCI/PCIe add-on card. 
Most of mainboard without native LPT port at this moment, so lots of compatible issues happen. 
To solve this issue,   security key (dongle) vendor provides software for user to change identifiable IO address from 378 to system assigned IO address. The system assigned IO address is assigned by system randomly. You can read it in the device manager that shows as below picture. After filling this system assigned IO address in your security key register, it works. 
 
Note: IRQ can be assigned by BIOS without issue, but IO address can NOT. IO address 378 is the key point. 
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